Last Updated: September 7, 2026
Velzora RCM (“Velzora,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or communicate with us about our healthcare revenue cycle management services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request information, submit a form, or communicate with our team.
This may include:
- Name
- Business or practice name
- Email address
- Phone number
- Job title or professional information
- Practice or organization information
- Services you are interested in
- Information included in your messages or inquiries
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests.
- Provide information about our services.
- Communicate with prospective and existing clients.
- Schedule consultations or discussions.
- Improve our website, services, and user experience.
- Understand website usage and performance.
- Maintain website security and prevent unauthorized activity.
- Meet applicable legal and contractual obligations.
We will use information only for legitimate business purposes and in accordance with applicable requirements.
3. Healthcare and Sensitive Information
Because Velzora RCM provides healthcare administrative and revenue cycle services, certain engagements may involve sensitive healthcare or business information.
We ask website visitors and prospective clients not to submit patient medical records, protected health information (PHI), Social Security numbers, financial account information, or other sensitive information through general website contact forms unless specifically instructed and an appropriate secure process is provided.
Where our services involve protected health information or other regulated information, additional agreements, safeguards, and contractual requirements may apply as appropriate to the specific engagement.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and analyze website performance.
Cookies may be provided by us or by third-party service providers supporting website analytics, functionality, or other services.
You can adjust your browser settings to control or disable cookies. Disabling certain cookies may affect some website functionality.
5. How We Share Information
We do not sell or rent your personal information for monetary consideration.
We may share information with trusted service providers, technology providers, contractors, or business partners when reasonably necessary to operate our website, communicate with you, provide requested services, or support our business operations.
We may also disclose information when required by law, legal process, regulatory requirements, or when necessary to protect our rights, users, systems, or property.
6. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services.
Velzora RCM does not control the privacy practices of third-party websites. We encourage you to review the privacy policies of any external website you visit.
Your interactions with third-party platforms may be subject to their own terms and privacy policies.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, comply with contractual obligations, and meet applicable legal or regulatory requirements.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
9. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to certain personal information.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
To make a privacy-related request, please contact us using the contact information available on our website.
We may need to verify your identity before processing certain requests.
10. Children’s Privacy
Our website and services are intended for businesses, healthcare professionals, and adults. We do not knowingly collect personal information from children through our website.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.
11. Marketing Communications
If you provide your contact information and consent to receive communications from us, we may send information about our services, updates, or relevant business communications.
You may opt out of promotional communications by following the unsubscribe instructions included in those communications or by contacting us directly.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or applicable requirements.
When changes are made, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how Velzora RCM handles information, please contact us through the contact information provided on our website.
Velzora RCM
Healthcare Revenue Cycle Management, Simplified.